Emergency Care
Rapid, life-saving response — around the clock.
Emergency Care
Our Emergency Department operates 24 hours a day, 365 days a year, staffed by a dedicated team of emergency physicians, trauma surgeons, intensivists, and specially trained nurses. We are a Level I Trauma Center — the highest designation — equipped to handle the most complex life-threatening emergencies with speed, precision, and compassion.
Our Emergency Capabilities
A fully equipped Level I Trauma Center staffed 24/7 by emergency physicians, trauma surgeons, and specialist teams.
24/7 Availability
Our emergency team is on duty every hour of every day, including weekends and public holidays. No appointment needed — walk in or arrive by ambulance.
Advanced Trauma Response
ACS-verified Level I Trauma Center with dedicated trauma bays, helipad, and a trauma team that activates within minutes of notification.
Cardiac Emergency Unit
Dedicated cardiac catheterisation lab available 24/7 for STEMI (heart attack) patients. Door-to-balloon time consistently under 60 minutes.
Stroke Code Protocol
Certified Comprehensive Stroke Center with a neurology team and CT suite ready to administer tPA and thrombectomy around the clock.
Paediatric Emergency
Separate paediatric emergency section with child life specialists, paediatric-sized equipment, and board-certified paediatric emergency physicians.
Triage & Fast Track
Five-level triage system ensures the most critical patients are seen immediately. A dedicated fast track for lower-acuity cases minimises wait times.
Your Emergency Visit, Step by Step
We've streamlined every step of your care experience so you can focus on what matters most — your health.
Arrival & Registration
Walk in or arrive by ambulance. Our triage nurse immediately assesses your condition and assigns an acuity level to prioritise your care.
Triage Assessment
A senior nurse performs a rapid assessment of your vital signs, chief complaint, and medical history to determine the urgency of care needed.
Physician Evaluation
An emergency physician evaluates you, orders diagnostic tests (blood work, imaging, ECG) and initiates treatment in parallel.
Treatment & Stabilisation
Our team delivers targeted treatment — from IV medications and wound care to emergency surgery or specialist consultation.
Admission or Discharge
Once stabilised, you are either admitted to the appropriate ward or discharged with a detailed care plan, prescriptions, and follow-up instructions.
Common Questions About Emergency Care
No. The Emergency Department never requires an appointment. Walk in at any time, 24 hours a day, 7 days a week. For life-threatening emergencies, call 911 or our emergency line at +1 (800) 911-0000.
Non-Emergency? Book a Consultation
For non-emergency situations, book an outpatient appointment with our specialist teams — available 6 days a week.